Collectable Amigurumi PauliCraft

PAYMENT, DELIVERY & RETURNS

I love receiving your orders and thank you for supporting my small business! Please see below more

information about Payment, Delivery, and Returns.

PAYMENT

All payments are processed through Wix payment system, accepting debit and credit cards. You also have the

option to pay via PayPal. 

DELIVERY

Orders for ready items are dispatched as soon as the payment is cleared (the same day if ordered before 2 pm).

 

All custom orders are posted within 3 to 5 working days of receipt, Monday to Friday.

 

During busier periods this may take slightly longer. Please contact me if you need an order quickly and I will do my very best to help!

 

All UK orders are posted with Royal Mail 2nd Class. If you wish to receive your item faster, please contact me before ordering.

For all other countries, postage is calculated automatically at the checkout.

RETURNS

I hope you will love your new Amigurumi! Each piece is handmade and unique, made with enormous attention to details.

 

However, if for any reason you are not happy with your purchase, please get in touch within 14 days of receipt to arrange return and refund.

 

The returned item must be unused and in original packaging. You are responsible for the return postage.

All custom orders are not returnable or refundable.

For any additional queries, please get in touch: pauli.craft.uk@gmail.com.